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Patient Information and Staff Procedures

Information concerning patients is highly confidential.  This includes all information concerning patients, such as medical conditions, social and personal history, and financial situation.  Employees are expected to guard the privacy of patients by doing the following:

  • Keeping all patient related information secure, including items such as patient records, referral forms, billing records, medical reports, and appointment schedules.  Such items are kept out of the sight of patients and staff.
  • Forwarding all requests for patient information whether from the patient’s family, another physician, an insurer, or a lawyer, directly to Dr. Freeman. No information will ever be released without the written consent of the patient.
  • Refraining from looking at patient's records unless it is essential to the performance of job functions.
  • Not discussing any aspect of a patient’s care or situation with friends, family, or others outside the practice.
  • Not discussing a patient’s medical condition or history with the patient unless instructed to do so by Dr. Freeman.
 
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